www.kinectmethod.co.uk
 
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Shipping & Returns

SHIPPING & RETURNS
Shipping Shipping Charges Unlike many other web sites that have special rules and lots of fine print, we offer cheap shipping on all orders placed on our website, with no minimum order sizes or special exceptions.
Shipping Methods For all orders, we provide shipping all over the world with EMS, All parcels will be held for picking up if it cant be delivered. Therefore, please provide us with correct and detailed shipping address for the delivery. The risk of loss or delay or extra costs would be passed to you if you made any mistakes of shipping address when filling out the purchase forms. And if you want to accelerate the delivery, then we suggest you choose to pay additional low shipping fees, then we will use such as TNT, DHL, FedEx, UPS, etc. to make the shipping for your order. Shipping Time Your order will be confirmed in 24 hours, we will send a order confirmation email to you in 24 hours to make sure all is in correct condition, if you have not received our checking email in 24 hours, that is maybe in weekend or the email is in your E-mail spam, so please make sure our email is in your safe contact email list. And handled in 48 hours, and 3-5 business days to your destination normally. But if during busy shopping time such as Christmas holidays then the shipping time maybe be a little delay.It will take us another 3 days to customize your items when they are out of stock. We do not process your order on weekends or holidays.
Allow an additional 1 to 2 business days for weekend orders. We will do our every effort to make sure you receive the parcel in time, but we are NOT responsible for service transit time. Transit times are provided by the carriers and may vary with package origin and destination, particularly during peak periods. Meanwhile, we are not responsible for delivery delays due to weather, insufficient address info, carrier complications. If you do have a deadline for delivery please leave a message when placing the order or consult us first and if the parcel does not arrive on time it will not be an excuse to cancel your order. Tracking The status of your parcel is online traceable. After your items are dispatched, the online tracking number and link will be sent to your email and be valid for your check within 48 hours after you receive the email, because the package may not have been processed by express company or the tracking information not been updated in time. If you cant track your parcel after 2 days.
If you have any questions about the delivery of your order, please feel free to contact us at serviceonline.cindy@gmail.com
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